64baje Privacy Policy
Your personal information is completely safe with us. Read this document to learn in detail how we collect, use, and protect your information.
Table of Contents
1. Introduction and Scope
64baje is a trusted online entertainment platform operating for users in Bangladesh. We place the highest importance on protecting the privacy and personal information of our users. This Privacy Policy ("Policy") describes how 64baje collects, processes, stores, and discloses your personal information.
This policy applies to the website www.64baje.cam and all related services, applications, and associated digital platforms. By using 64baje's services, you are considered to have accepted the terms of this policy. If you disagree with any part of this policy, please refrain from using our services.
We commit that your personal information will only be used for the purposes described in this policy and will not be used for any other purpose without your consent.
2. Data Collection
2.1 Information You Provide Directly
When you register with 64baje or use any of our services, we may collect the following information from you:
- Full name and username
- Date of birth (for age verification — 21 years or older)
- Email address
- Payment information (bKash / Nagad / Rocket number or bank account details)
- National ID or passport number (if required for KYC verification)
- Residential address
- Content of communications with our support team
2.2 Automatically Collected Information
When you use our platform, certain information is collected automatically:
- IP address and device identification information
- Browser type and operating system
- Date and time of site access (Bangladesh Standard Time, BST)
- List of pages visited and time spent on each
- Gaming activity data (bet amounts, win/loss history)
- Transaction history
- Referral source (how you arrived at the site)
2.3 Information Received from Third Parties
In some cases we may verify your information with our payment processors (bKash, Nagad, Rocket, banks), fraud prevention services, and KYC verification partners. This process helps keep your account and financial transactions secure.
3. Purpose of Data Use
3.1 Service Operation and Improvement
64baje uses your information for the following purposes:
- Creating and managing your account
- Processing deposit and withdrawal transactions
- Providing gaming services and promotional offers
- Improving platform performance
- Identifying and resolving technical issues
- Personalizing the user experience
3.2 Legal Obligations and Security
- Age verification (confirmation of 21+ years)
- Fraud and money laundering prevention (AML compliance)
- Ensuring responsible gaming
- Complying with applicable laws and regulatory guidelines
- Managing dispute resolution and audit processes
3.3 Communication and Support
- Providing assistance through 24/7 live chat support
- Sending important account notifications and transaction confirmations
- Informing you of promotional content and bonus offers with your consent
- Sending notices of changes to platform policies or terms
4. Data Storage and Security
4.1 Security Measures
64baje uses industry-standard security technology to keep your personal information safe. Our platform uses SSL encryption technology, which keeps your data fully protected during transfer. We also implement the following security measures:
- 256-bit SSL/TLS encryption — on all data transfers
- Secure server infrastructure and firewall protection
- Regular security audits and vulnerability testing
- Access controls — only authorized staff can view your information
- Two-Factor Authentication option
4.2 Data Retention Period
We retain your information only for as long as necessary or required to meet legal obligations. Generally:
- Active account data — retained for as long as the account remains open
- Closed account data — retained until applicable legal requirements are fulfilled
- Financial transaction records — retained for the period required by law
4.3 Data Breach Situations
Should a breach of your information security occur for any reason, we will take immediate action and notify affected users in a timely manner as required by applicable law. Our rapid response team monitors security 24 hours a day.
5. Sharing Data with Third Parties
5.1 Data Sharing Policy
64baje never sells your personal information or provides it to third parties for commercial gain. However, information may be shared in the following limited circumstances:
- Payment processors: Necessary financial information is shared with bKash, Nagad, Rocket, and banks to complete your transactions
- Game providers: Limited information may be shared with gaming service providers (such as Pragmatic Play, Evolution Gaming, Spribe, and others)
- KYC verification services: With accredited third parties to verify your identity
- Legal authorities: Where required by legal obligation or court order
5.2 Third-Party Responsibilities
Before contracting with any third-party service provider, we ensure they will maintain our privacy standards and properly protect your information. No third party may use your information beyond the scope of that agreement.
6. Cookie Policy
6.1 What Are Cookies and Why Are They Used
Cookies are small data files stored on your device when you visit 64baje. Cookies help our platform function better and improve your experience.
6.2 Types of Cookies
- Essential cookies: Ensure the core functionality of the platform — storing login sessions, security tokens, and preference settings. These cannot be disabled.
- Functional cookies: Remember your language preference, theme settings, and personalized experience.
- Analytical cookies: Collect anonymous statistics to understand usage patterns and improve the platform.
- Security cookies: Used for fraud detection and account protection.
6.3 Cookie Controls
You can disable cookies other than essential ones by changing your browser settings. Please note that disabling some cookies may limit certain features of the platform.
7. Your Rights
7.1 Right to Access Your Data
You have the right to know what information we hold about your 64baje account. You can contact our support team at any time to request a copy of your data.
7.2 Right to Correct Your Data
If any information stored in your account is incorrect or incomplete, you may request that it be corrected. You can update some information directly from your profile settings.
7.3 Right to Delete Your Data
In certain circumstances you may request that your personal information be deleted (the "right to be forgotten"). However, some information may need to be retained to meet legal obligations or protect legitimate interests.
7.4 Right to Restrict Processing
In some circumstances you may request that the processing of your information be restricted — for example, if you believe the information is incorrect or if there is a dispute about the basis for processing.
7.5 Right to Withdraw from Promotional Communications
You may stop receiving promotional emails or notifications at any time. However, important notifications relating to your account, security, and transactions will continue to be sent as they are an essential part of the service.
8. Protection of Minors
64baje strictly does not provide services to anyone under the age of 21. Age verification is a mandatory step during registration on our platform. We do not knowingly collect personal information from anyone under the age of 21.
If it comes to our attention that a minor has created an account by providing false information, we will immediately close that account and securely delete all collected information.
If a parent or guardian believes their minor child has registered on our platform, please contact our support team immediately.
9. Policy Changes
64baje reserves the right to amend or update this privacy policy at any time. If any significant changes are made to the policy, we will notify you in the following ways:
- A notice will be displayed on the platform
- A notice will be sent to your registered email address
- The "Last Updated" date at the top of the page will be changed
Continued use of the platform after any changes will be considered acceptance of the revised policy. To protect your rights, we recommend that you visit this page regularly.
10. Contact
If you have any questions, comments, or complaints about this privacy policy, or if you wish to exercise your data-related rights, please contact us:
- Live Chat: Get instant support in Bengali through our 24/7 live chat support
- Email: [email protected]
We try to respond to your inquiries as quickly as possible. Data protection requests are handled with the highest priority.
Have more questions?
Read our responsible gaming guidelines or speak directly with our support team on live chat.
Read Responsible Gaming View FAQ